Shipping and Return Policy

Our return policy is 14 days after purchase, or after receiving the product when ordering online. We will issue a full refund as long as the product is still brand new, unused, and in its original packaging. Special orders are not returnable. For online orders, the customer pays for return shipping back to the following address.

Aspen Ski and Board

Attn: Web Sales

1170 E Powell Rd

Lewis Center, OH 43035

We offer free shipping on all items over $50 on the U.S. Mainland. Items ship within 2 days of being ordered. Weekend orders will ship on Monday. Ground shipping takes 3 to 5 days to arrive from the time we ship the item. Ask for pricing on express shipping.  We aren't permitted to ship to foreign countries.

 If you have any other questions please contact us at or 614-848-6600.